Terms and Conditions

Placing an Order

Find the product(s) you want on the Prestige Edition website “prestigeedition.co.uk”.

a) Select the item you would like to purchase and press 'Add to Basket'.

b) Once you’ve added the items you would like to purchase to your basket, select proceed to checkout.

c) You will be asked to input your shipping and billing details and press 'Continue'.

d) Review your order to ensure all items and details are correct.

e) Press ‘Place Order’.

f) You will then receive an order confirmation via email to the email address provided at the time of ordering.

In the unlikely circumstance, we would be unable to fulfill your order, an email will be sent to the address supplied by yourself when you placed the order explaining the issue that may have arose.

Remember to check your basket and delivery information to ensure your order is correct before pressing the 'Place Your Order' button, as we may not be able to amend your order once it has been submitted.

1. Interpretation

1.1 In these Conditions :

“Buyer” means the person who accepts a quotation of the Seller for the sale of the Goods or whose order for the Goods is accepted by the Seller and where the context admits, references to Buyer are to the Buyer acting through its duly authorised Representative;

“Goods” means the Goods and/or Services, as the case may be, (including any installment of the Goods or any parts for them) which the Seller is to supply in accordance with these Conditions;

“Seller” means Marmi Trading Limited t/a Prestige Edition (registered in England under number 14341573) and where the context admits, references to Seller are to the Seller acting through its duly authorised representative;

“Prestige Edition” means Marmi Trading Limited t/a Prestige Edition (registered in England under number 14341573) and where the context admits, references to Seller are to the Seller acting through its duly authorised representative;

“Conditions” means the standard terms and conditions of sale set out in this document and (unless the context otherwise requires) includes any special terms and conditions agreed in writing between the Buyer and the Seller;

“Contract” means the contract for the purchase and sale of the Goods;

“Writing” includes facsimile transmission.

Any reference in these Conditions to any provision of a statute shall be construed as a reference to that provision as amended, re-enacted or extended at the relevant time.

The headings in these Conditions are for convenience only and shall not affect their interpretation.

2. Prestige Edition Reserves the Right to Reject or Cancel your Order Fulfillment of all Orders on “prestigeedition.co.uk”

We explicitly reserve the right not to accept your order for any of the following reasons.

a) The product is not available/in stock

b) Your billing information is not correct or not verifiable

c) Your order has been suspected of fraudulent activity

d) We could not deliver to the address provided by yourself

e) Force Majeure

f) In the event of misspelling, pricing or other errors or mistakes in the website information

2.2 Data Check

We may run some checks on your details before we ship your order. These checks may include verifying your address and payment details linked to your order. Any orders found to be made under fraudulent pretenses will be followed up with an investigation.

2.3 User Content

When you transmit, upload, post, e-mail, share, distribute, reproduce or otherwise make available suggestions, ideas, inquiries, feedback, data, text, software, music, sound, photographs, graphics, images, videos, messages or other materials ("User Content") on the Site, you are entirely responsible for such User Content.

You hereby grant to us a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free license to use, copy, license, sublicense, adapt, distribute, display, publicly perform, reproduce, transmit, modify, edit, and otherwise exploit such User Content throughout the world, in all media now known or hereafter developed, for any purpose whatsoever, including without limitation, developing, manufacturing, distributing and marketing products.

You represent and warrant that you own or otherwise control the rights to your User Content. You agree not to engage in or assist or encourage others to engage in transmitting, uploading, posting, e-mailing, sharing, distributing, reproducing, or otherwise making available User Content that:

a) is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;

b) you do not have a right to make available under any law or under contractual or fiduciary relationships;

c) is known by you to be false, fraudulent, inaccurate or misleading;

d) you were compensated for or granted any consideration by any third party; or

e) infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party.

We are in no way responsible for examining or evaluating User Content, nor do we assume any responsibility or liability for the User Content. We do not endorse or control the User Content transmitted or posted on the Site and therefore, we do not guarantee the accuracy, integrity or quality of User Content. You understand that by using the Site, you may be exposed to User Content that is offensive, indecent or objectionable to you.

Under no circumstances will we be liable in any way for any User Content, including without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you because of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the Site. You hereby waive all rights to any claims against us for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution about User Content.

You acknowledge that we have the right (but not the obligation) in our sole discretion to refuse to post or remove any User Content and we reserve the right to change, condense, or delete any User Content. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, we have the right to remove any User Content that violates these Terms and Conditions or is otherwise objectionable and we reserve the right to refuse service and/or terminate accounts without prior notice for any users who violate these Terms and Conditions or infringe the rights of others.

2.4 Deletion of User Content

If you wish to delete your user content on our website or in connection with our mobile applications, please contact us by email at support@prestigeedition.co.uk and include the following information in your deletion request: first name, user name/screen name (if applicable), email address associated with our website and/or mobile applications, your reason for deleting the posting, and date(s) of posting(s) you wish to delete (if you have it).

We may not be able to process your deletion request if you are unable to provide such information to us. Please allow up to 10 business days to process your deletion request.

3. Prices and Currency

The product prices displayed on the website are not inclusive of Value-Added Tax (VAT). No items on the website are applicable for the VAT to be added. Shipping in the UK is FREE of charge. International shipping rates are applied on a per order basis. The exact shipping rates depend on the country where your order is being delivered.

3.1 International Prices May Vary

Currency conversion rates may apply.

3.2 Price Changes

Prestige Edition reserves the right to change the price of a product at any time without any forewarning. Any orders placed prior to this change cannot be amended to the revised price.

All orders made on the Prestige Edition website are dispatched from the UK. We aim to get all orders on stocked out on the same day; however, if the item needs to be manufactured delivery will be within 8 weeks of order. Tracking numbers, if applicable, are included in dispatch confirmation emails.

Prestige Edition cannot be held accountable for parcels delayed to reasons beyond our control, including but not limited to the following:

Customs, service strikes, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, weather, natural disasters, fire, epidemics or failure of public or private telecommunications networks.

* Free delivery is only applicable to shipping addresses within the UK.

4. Customs

Countries outside of the European Union may be subject to additional duties to be paid.

As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these is necessary to release your order from customs on arrival. The final value of your order does not include any additional duties required. The carrier, prior to delivery, will inform you of the additional duties.

If you refuse to pay the duties to release your order, the order will subsequently be returned to the Prestige Edition warehouse and refunded. A shipping and handling fee will be deducted from your refund. By law, Prestige Edition is required to state the correct amount paid for any outgoing international package. Any requests to change this information will be denied.

5. Natural Products

Many of the items for sale on Prestige Edition (the “Site”) are made from natural materials. This means there can be variances from item to item in appearance. And it may be different from what is seen in the item image.

5.1 Supply of Natural Materials

a) Stone and wood are natural products which vary in colour and will contain markings, small holes, fissures and flaws, some of which may be artificially filled and therefore:

i) unless otherwise agreed in writing this is not a sale by sample and no warranties can be offered to match material from a sample and

ii) any subsequent order of the same stone will not come from the same batch; colour and veining differences are to be expected as stone is a natural product.

b) Selection of material to supply to the Buyer will be at the discretion of the Seller unless agreed in writing to the contrary.

c) Selection of material by the Buyer from a batch, where agreed in writing will attract a premium cost.

d) The supply of samples is at the discretion of the Seller and a charge may be applicable.

e) Tolerances: Thickness calibrations where applicable are subject to a nominal variation of +/- 3mm. Size variation (length & width) has a nominal variation of +/- 1mm. Joint variation has a nominal variation of +/- 2mm, any joint over 1metre in length is subject to variance outside this stated tolerance and is at the sole discretion of the seller. Variance outside this range may occur and the Seller will not be liable unless specifically stated.

f) Due to the unique character of natural stone, images of the Seller’s goods represented on websites or sales literature are for illustration purposes only and not to be relied upon as the basis of a decision to purchase.

g) Natural Materials Policy. Every product listed on our site which makes use of a natural material, will have our natural materials policy listed in the "About" section. This is to make clear to any prospective buyer there can be variances from item to item in appearance. And it may be different from what is seen in the item image. By making an order with Prestige Edition it is assumed the Buyer has read, understood and accepted where the Goods comprise of natural wood, marble, granite and similar materials, the Buyer acknowledging (i) such Goods are subject to variations in colour, veining and natural markings, (ii) exact matching to samples cannot be guaranteed, (iii) quoted thicknesses are nominal and accepted trade variances are plus or minus 10%, (iv) in the case of tables the thickness stated is taken at the outside edge and is nominal with accepted trade variances of plus or minus 10%.

5.2 Performance Of Natural Stone And Wood

a) Natural stone is liable to staining. Although it can be impregnated with a substance to increase resistance to staining, it is not stain-proof and cannot be protected against etching from acidic substances. We highly recommend that the material is treated periodically with a similar product to maintain this resistance.

b) It is for the Buyer to decide if the material is fit for their purpose and no warranty is given by the Seller unless agreed specifically in writing as performance of different materials will vary in different circumstances, (e.g. outdoors, a swimming pool or as a kitchen worktop). We can supply generic test data for all of our stones but the Buyer should arrange testing independently to verify suitability for their own project before they purchase.

c) Stone and Wood should be professionally installed and any chemical treatments applied in accordance with manufacturer’s instructions for optimum performance.

d) It is the Buyers responsibility to ensure that all surfaces and substrates are prepared and adequate for the stone or products with regard to movement, weight, or any other structural issues. Any advice given on these matters or chemical treatments by the Seller is general and subject to the further approval of the Buyer’s professional advisers.

6. FAQ

I can’t track my order:

Once you’ve received your shipping confirmation, your tracking details can take up to 24 hours to update. If your tracking details have not updated after 24 hours from the moment it was dispatched, please contact us at support@prestigeedition.co.uk.

7. Intellectial Property Rights

Prestige Edition owns all intellectual property rights in the website and in the material published on it. These works are protected by copyright laws worldwide.

Permission is granted to temporarily download one copy of the materials (information or software) on MARMI TRADING LIMITED's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials, use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on MARMI TRADING LIMITED's web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by MARMI TRADING LIMITED at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.